"Erland Sommarskog" wrote:

> Good2go (Good***@discussions.microsoft.com) writes:
> > I'm getting an error trying to install the Management Tools either on
> > the server hosting SQL or on my workstation. Not sure of the reason, but
> > whenever I try it goes through the installation fine until it gets to
> > actually installing the components, then it errors out with a not very
> > helpful error. "Unexpected error occurred" is the gist of it.
> >
> > Anyone have nay ideas how I can get the tools to install?
> 
> Didn't you post about the same problem the other day? (I'm just asking
> so that I am not suggesting the same thing all over again.)
>
> From what media are you installing? Do you install the tools only? Have
> you already installed the server part? (Not that I really have a clue
> what is going on, but more information could always help.)
>
>
> --
> Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se
>
> Books Online for SQL Server 2005 at
> http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
> Books Online for SQL Server 2000 at
> http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
>

"Erland Sommarskog" wrote:

> Good2go (Good***@discussions.microsoft.com) writes:
> > SQL is 2005 Sp 2 installed on the server. Trying to install just the
> > tools with no sample DBs, no books on line, etc. Installing from a copy
> > of the CD/DVD on a local hard disk. This installed the SQL egine just
> > fine, but when I use it to install the tools, it's erroring out just
> > when you get to the actual component installation progress window. This
> > happens on my workstation (laptop) as well. I tried the actual media as
> > well, but still had this same issue on the server.
>
> Could it be a case of bad media?
>
> When you start the install, do you double-click on splash.hta, or do
> you try something else?
>
>
>
> --
> Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se
>
> Books Online for SQL Server 2005 at
> http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
> Books Online for SQL Server 2000 at
> http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
>

"Erland Sommarskog" wrote:

> Good2go (Good***@discussions.microsoft.com) writes:
> > I've done a variety of things. However, I was able to actually install
> > the database engine from the local drive (hard drive not CD/DVD) and
> > I've tried to install the tools from the same location and it's a no-go.
> > It goes through the installation fine (either double-clicking on
> > setup.exe or splash.hta) until it gets to the actual install of the
> > files and then it errors out. And it's one of those oh-so-informative
> > error messages such as "setup couldn't continue. For more information,
> > click on help or review the logs."
> > Unfortunately I can't find the logs and the help is useless.
>
> On my machine, logs are under
> "C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG" as well
> as "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG". If you
> have 32-bit SQL Server, all logs should be in the latter location. On a
> 64-bit, tool logs should be under x86, as tools 32-bit.
>
> The problem is that the logs are very many and verbose. There is also
> summary.txt in the LOG directory, and then in Files you find the logs
> themselves.
>
> You said that you install from the local drive. From where did you get
> the files? Did you copy a CD, download or what? What I'm getting at is
> that if you originally got the files from a CD, you need two CDs, the
> tools are on a seprate CD. In the directory where you have a splash.hta
> you should one folder Servers and one Tools. At least that's the way it
> looks with a DVD; I haven't done a CD install as I can recall.
>
> Yet a possibility is simply bad media. Either the disk you loaded from.
> Or your hard drive.
>
> There could also be conflict with some existing installation, whatever
> that will be. You don't have Mgmt Studio Express installed, have you?
>
> --
> Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se
>
> Books Online for SQL Server 2005 at
> http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
> Books Online for SQL Server 2000 at
> http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
>