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Problem installing sp1

Author
19 Aug 2006 9:51 PM
John
Hi

I downloaded and tried to install the sp1. It went through once completely
with 'SQL Server Native Client' left out pending restart. I re-ran the
set-up, this time it did the client but on the second item 'Set-up support
files' it comes up with 'The following unexpected error occurred: Unable to
install Windows Installer MSP file' and then crashes (asks to send error
report).

What is the problem and how can I finish the sp1 install properly?

Thanks

Regards

Author
19 Aug 2006 10:36 PM
Erland Sommarskog
John (John@nospam.infovis.co.uk) writes:
> I downloaded and tried to install the sp1. It went through once
> completely with 'SQL Server Native Client' left out pending restart. I
> re-ran the set-up, this time it did the client but on the second item
> 'Set-up support files' it comes up with 'The following unexpected error
> occurred: Unable to install Windows Installer MSP file' and then crashes
> (asks to send error report).
>
> What is the problem and how can I finish the sp1 install properly?

Reboot the machine. The message for SQL Native Client means that some
files were write-locked so that the installer could not replace them.


--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
20 Aug 2006 1:21 AM
John
Same thing happens every time despite restart. Even if files are locked why
does it crash i.e. tries to send error report?

Thanks

Regards

Show quote
"Erland Sommarskog" <esq***@sommarskog.se> wrote in message
news:Xns98256429BEB8Yazorman@127.0.0.1...
> John (John@nospam.infovis.co.uk) writes:
>> I downloaded and tried to install the sp1. It went through once
>> completely with 'SQL Server Native Client' left out pending restart. I
>> re-ran the set-up, this time it did the client but on the second item
>> 'Set-up support files' it comes up with 'The following unexpected error
>> occurred: Unable to install Windows Installer MSP file' and then crashes
>> (asks to send error report).
>>
>> What is the problem and how can I finish the sp1 install properly?
>
> Reboot the machine. The message for SQL Native Client means that some
> files were write-locked so that the installer could not replace them.
>
>
> --
> Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se
>
> Books Online for SQL Server 2005 at
> http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
> Books Online for SQL Server 2000 at
> http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
20 Aug 2006 9:59 AM
Erland Sommarskog
John (John@nospam.infovis.co.uk) writes:
> Same thing happens every time despite restart. Even if files are locked
> why does it crash i.e. tries to send error report?

Interesting enough I was able to repeat the problem. That is, I already
have SP1 installed it again, and it crashes with the error on the SQL
Server Support Files.

In your case, I think you can simply ignore this. If your description is
correct, you already have SP1 installed. All you needed was a reboot.
But it would be troublesome if you install a second instance of SQL 2005,
and want to upgrade it to SP1.

This appears to be a known issue. I found
https://connect.microsoft.com/SQLServer/feedback/ViewFeedback.aspx?FeedbackID=127012
which also includes description of a workaround.


--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx

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