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Author
6 Feb 2006 9:31 PM
Sitar
Hello,

I'm importing data from formatted text files with accent (Latin1). My
database is set to French_CI_AS. I use bcp with -C"Latin1" or
-C"French_CI_AS" but bcp seems to  ignore the flag and every single accent is
left behind.

That is if on column is "rené" in the source file, it becomes "ren" in the
database.

From experience, the -C flag should fix that problem but here nothing seems
to work.

Any ideas anyone?

Thanks,
Sitar.

Author
6 Feb 2006 11:27 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
> I'm importing data from formatted text files with accent (Latin1). My
> database is set to French_CI_AS. I use bcp with -C"Latin1" or
> -C"French_CI_AS" but bcp seems to  ignore the flag and every single
> accent is left behind.
>
> That is if on column is "rené" in the source file, it becomes "ren" in the
> database.
>
> From experience, the -C flag should fix that problem but here nothing
> seems to work.

For -C you specify a code page, not a collation, as I recall. Thus, if the
file is in the ANSI code page, specify -C ANSI or -C RAW.


--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
15 Feb 2006 5:37 PM
Sitar
Hi Erland,

Actually when I use bcp directly it works with either ANSI or Latin1. But
when I use a bcp format file it just stops working properly.

-- Sitar

Show quote
"Erland Sommarskog" wrote:

> For -C you specify a code page, not a collation, as I recall. Thus, if the
> file is in the ANSI code page, specify -C ANSI or -C RAW.
>
>
> --
> Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se
>
> Books Online for SQL Server 2005 at
> http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
> Books Online for SQL Server 2000 at
> http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
>
Author
15 Feb 2006 11:22 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
> Actually when I use bcp directly it works with either ANSI or Latin1. But
> when I use a bcp format file it just stops working properly.

So how does the format file look like? Do you explicitly specify the
collation in it?




--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
16 Feb 2006 5:35 PM
Sitar
The bcp format file looks like this:
8.0
11
1       SQLCHAR       0       0       ""                       0    
NUM_SEQ_SERVICE           ""
2       SQLCHAR       0       6       ";"                      2    
CODE_ETABL_ID             French_CI_AS
3       SQLCHAR       0       35      ";"                      4    
LIBELLE_ETABL             French_CI_AS
4       SQLCHAR       0       4       ";"                      5    
CODE_CATEG_ETABL          French_CI_AS
5       SQLCHAR       0       2       ";"                      3    
CODE_REGION_ID            French_CI_AS
6       SQLCHAR       0       24      ";"                      6    
DATE_DEBUT                ""
7       SQLCHAR       0       24      "\r\n"                   7    
DATE_FIN                  ""
8       SQLCHAR       0       0       ""                       0    
OCCURRENCE_PREVALIDEE     ""
9       SQLCHAR       0       0       ""                       0    
ETAT_OCCURRENCE           French_CI_AS
10      SQLCHAR       0       0       ""                       0    
OCCURRENCE_ACTIVEE        ""
11      SQLCHAR       0       0       ""                       0    
DER_DATE_SAISIE           ""

I tried with ANSI and RAW but it just does not do anything.

Sitar
___
Show quote
"Erland Sommarskog" wrote:

> Sitar (Si***@discussions.microsoft.com) writes:
> > Actually when I use bcp directly it works with either ANSI or Latin1. But
> > when I use a bcp format file it just stops working properly.
>
> So how does the format file look like? Do you explicitly specify the
> collation in it?

>
>
>
> --
> Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se
>
> Books Online for SQL Server 2005 at
> http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
> Books Online for SQL Server 2000 at
> http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
>
Author
16 Feb 2006 6:21 PM
Sitar
Actually if I execute that commands from the server itself it works fine.
The problem occurs when I execute the command from another machine. More
specifically the IIS machine.

Sitar

---
Show quote
"Erland Sommarskog" wrote:

> Sitar (Si***@discussions.microsoft.com) writes:
> > Actually when I use bcp directly it works with either ANSI or Latin1. But
> > when I use a bcp format file it just stops working properly.
>
> So how does the format file look like? Do you explicitly specify the
> collation in it?

>
>
>
> --
> Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se
>
> Books Online for SQL Server 2005 at
> http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
> Books Online for SQL Server 2000 at
> http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
>
Author
16 Feb 2006 11:29 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
> Actually if I execute that commands from the server itself it works fine.
> The problem occurs when I execute the command from another machine. More
> specifically the IIS machine.

And the regional settings of that machine is French?

Do you lose the accents, when run from a command-line window on the IIS
server? Or only when you run from within IIS?

Could you post the CREATE TABLE statement for the table, and some piece
of sample data? It's good if you can pack into a zip file, to prevent
that data get mashed in news transport.

--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
17 Feb 2006 3:31 PM
Sitar
> And the regional settings of that machine is French?

Both the IIS server and SQL Server machines' regional settings are french.

> Do you lose the accents, when run from a command-line window on the IIS
> server? Or only when you run from within IIS?

Actually I haven't tried yet from a command-line window on the IIS server. I
tried from SQL Query Analyzer on my dev machine and it works fine, providing
the format files and data files are hosted on the sql server. Otherwise the
accents are dropped.
I'll try on the IIS server.

> Could you post the CREATE TABLE statement for the table, and some piece
> of sample data? It's good if you can pack into a zip file, to prevent
> that data get mashed in news transport.

Not sure if I I'm allowed to post actual data but I'll see what I can do.

- Sitar
Author
17 Feb 2006 10:22 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
> Actually I haven't tried yet from a command-line window on the IIS
> server. I tried from SQL Query Analyzer on my dev machine and it works
> fine, providing the format files and data files are hosted on the sql
> server. Otherwise the accents are dropped.

This sounds funny. Did exactly say how you run the BCP command. You
tried from Query Analyzer. This is not from where I run my command-line
tools. Does this mean that you run BCP through xp_cmdshell? Or are you
in fact using BULK INSERT?

> Not sure if I I'm allowed to post actual data but I'll see what I can do.

It does not have to be actual data. Just make up some dummy data
that demonstrates the problem.
--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
20 Feb 2006 5:20 PM
Sitar
Hi,

Sorry I haven't been specific enough.
I ran bcp both from a dos prompt and also from the Query Analyzer with the
bulk import command. With the bulk import command both the data file and the
format file were stored on the SQL server.
The problem seems to occur only when the data files and format files are
stored on another machine than the Sql Server.
So I suspect somewhere between the client and the sql server the data may
get corrupted or converted to an from an english locale and the accent could
be dropped. But I'm not sure why this would be happening.

- Sitar

Show quote
> This sounds funny. Did exactly say how you run the BCP command. You
> tried from Query Analyzer. This is not from where I run my command-line
> tools. Does this mean that you run BCP through xp_cmdshell? Or are you
> in fact using BULK INSERT?
>
> > Not sure if I I'm allowed to post actual data but I'll see what I can do.
>
> It does not have to be actual data. Just make up some dummy data
> that demonstrates the problem.
Author
20 Feb 2006 10:55 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
> I ran bcp both from a dos prompt and also from the Query Analyzer with
> the bulk import command. With the bulk import command both the data file
> and the format file were stored on the SQL server. The problem seems to
> occur only when the data files and format files are stored on another
> machine than the Sql Server. So I suspect somewhere between the client
> and the sql server the data may get corrupted or converted to an from an
> english locale and the accent could be dropped. But I'm not sure why
> this would be happening.

All I can say is that it sounds very strange.

Could you clarify exactly what unwanted conversion you get? If you
have "C'est un problème même si c'est Noël ou Pâques.", what does
this end up as?

--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
21 Feb 2006 4:35 PM
Sitar
> Could you clarify exactly what unwanted conversion you get? If you
> have "C'est un problème même si c'est Noël ou Pâques.", what does
> this end up as?

==> "C'est un problme mme si c'est Nol ou Pques."

All the chars with accent are simply dropped out.

- Sitar
Author
21 Feb 2006 11:02 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
>> Could you clarify exactly what unwanted conversion you get? If you
>> have "C'est un problème même si c'est Noël ou Pâques.", what does
>> this end up as?
>
>==> "C'est un problme mme si c'est Nol ou Pques."
>
> All the chars with accent are simply dropped out.

That's even stranger. Normally problems with character translation
results in the appearance of other characters. This could be pure
junk characters, replacement characters (é becomes e etc) or some
general placeholder like ?. But I have not seen a case where characters
just gets dropped.

There is something really fishy going here. It is as if you would have a
network that filters all bytes with the high bit set.

Could it be that the characters are replaced by some dummy character
that is is invisible. If you import the sentence above, and then do
SELECT convert(varbinar(80), col) on it, what do you get?

Another thing to try. Put that file on a remote disk, and then do

   EXEC master..xp_cmdshell 'Type \\REMOTE\share\file.txt'

and see how this displays.

But I'm starting to suspect that whatever goes on here, SQL Server
is innocent...

--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
22 Feb 2006 7:19 PM
Sitar
> SELECT convert(varbinar(80), col) on it, what do you get?

If I do that on a varchar column that I already have imported it says <Binary>

>    EXEC master..xp_cmdshell 'Type \\REMOTE\share\file.txt'
Here I have other characters such as:
524165;Rh¶ne Loire;ET;54;20051001;23000101
instead of:
524165;Rhône Loire;ET;54;20051001;23000101

I executed the command from SqlQuery Analyzer on my development machine with
the file located on the Sql Server.

- Sitar
Author
23 Feb 2006 11:27 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
>
>> SELECT convert(varbinar(80), col) on it, what do you get?
>
> If I do that on a varchar column that I already have imported it says
><Binary>

What says <Binary>? Query Analyzer would not display a binary value like
that. Please run the command in Query Analyzer.

>>    EXEC master..xp_cmdshell 'Type \\REMOTE\share\file.txt'
>
> Here I have other characters such as:
> 524165;Rh¶ne Loire;ET;54;20051001;23000101
> instead of:
> 524165;Rhône Loire;ET;54;20051001;23000101

So that is a classic OEM-to-ANSI conversion. xp_cmdshell assumes that
the output is the OEM code page, so it interpretes ô which is 0xF4 as a
the pilcrow ¶.

> I executed the command from SqlQuery Analyzer on my development machine
> with the file located on the Sql Server.

Actually, I explicitly asked you to try this with a file located on
a remote server, as you had indicated that when you bulk-loaded a file
that was local on the server, it went fine.


--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
24 Feb 2006 11:47 PM
Sitar
> What says <Binary>? Query Analyzer would not display a binary value like
> that. Please run the command in Query Analyzer.

IT says <Binary> in the Enterprise Manager sorry I thought it'd be the same.

The results with the Query Analyzer look like:
0x426F726465617578
0x5375642D417175697461696E65
0x4C616E677565646F632D526F757373696C6C6F6E
0x50617269732D457374
....

> > I executed the command from SqlQuery Analyzer on my development machine
> > with the file located on the Sql Server.
>
> Actually, I explicitly asked you to try this with a file located on
> a remote server, as you had indicated that when you bulk-loaded a file
> that was local on the server, it went fine.

I don't have rights to do that on the network. I tried to mount a z: drive
on the sql server but the command: EXEC master..xp_cmdshell 'Type z:\file.txt'
returns "incorrect filepath" whereas I can access it fine from a dos prompt
on the same computer.
I can't access a file located on another computer from the my Sql Server
either. Or maybe there are command line parameters to specify a username/pwd
that I haven't found.

- Sitar
Author
26 Feb 2006 6:08 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
> The results with the Query Analyzer look like:
> 0x426F726465617578
> 0x5375642D417175697461696E65
> 0x4C616E677565646F632D526F757373696C6C6F6E
> 0x50617269732D457374
> ...

Sigh. You are certainly not making much effort to get this sorted out.
When I run:

   select convert(varchar, 0x426F726465617578)
   select convert(varchar, 0x5375642D417175697461696E65)
   select convert(varchar, 0x4C616E677565646F632D526F757373696C6C6F6E)
   select convert(varchar, 0x50617269732D457374)

I get:

   Bordeaux
   Sud-Aquitaine
   Languedoc-Roussillon
   Paris-Est

No letters missing there what I can see. Then again, these names do
not include any troublesome characters.


> I don't have rights to do that on the network. I tried to mount a z:
> drive on the sql server but the command: EXEC master..xp_cmdshell 'Type
> > z:\file.txt' returns "incorrect filepath" whereas I can access it fine
> from a dos prompt on the same computer.

You would need to use a UNC path, as in \\server\dir1\dir2.

If you mount a disk, that will not be visible for the SQL Server
process. And if SQL Server is running under local system, it cannot
access network resources at all.

Anyway, that was just a test to see if there was something general on
the network going on, and we can't perform that test, we can't.

--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
27 Feb 2006 3:50 PM
Sitar
Show quote
"Erland Sommarskog" wrote:

> Sitar (Si***@discussions.microsoft.com) writes:
> > The results with the Query Analyzer look like:
> > 0x426F726465617578
> > 0x5375642D417175697461696E65
> > 0x4C616E677565646F632D526F757373696C6C6F6E
> > 0x50617269732D457374
> > ...
>
> Sigh. You are certainly not making much effort to get this sorted out.
> When I run:
>
>    select convert(varchar, 0x426F726465617578)
>    select convert(varchar, 0x5375642D417175697461696E65)
>    select convert(varchar, 0x4C616E677565646F632D526F757373696C6C6F6E)
>    select convert(varchar, 0x50617269732D457374)

Well how am I suppose to figure out that:
SELECT convert(varbinar(80), col)
actually means you to use the result of the previous query? Be more precise
please. If I had the knowledge you have I wouldn't be asking in the first
place... DB is not my field of expertise...
I thought "col" was supposed to be the column name, and I got the result I
pasted here...

> I get:
>
>    Bordeaux
>    Sud-Aquitaine
>    Languedoc-Roussillon
>    Paris-Est
>
> No letters missing there what I can see. Then again, these names do
> not include any troublesome characters.

Yes, none of these words have accent, so what does this prove?

> You would need to use a UNC path, as in \\server\dir1\dir2.

That is what I did to begin with but it DOES NOT work. It says unknown user
or incorrect password, no matter how I try and I have admin rights on both my
computer and the Sql Server, but not on the domain.

> And if SQL Server is running under local system, it cannot
> access network resources at all.

That explains why the UNC path does not work then? So shall I change the
local account running Sql Server?

> Anyway, that was just a test to see if there was something general on
> the network going on, and we can't perform that test, we can't.

I apologize if my reply is a bit cold, I had to work a bit this week-end and
I'm kinda grumpy... It's monday...

- Sitar
Author
27 Feb 2006 11:29 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
> Well how am I suppose to figure out that:
> SELECT convert(varbinar(80), col)
> actually means you to use the result of the previous query? Be more
> precise please.

Obviously I am asking to see how the bulk-loaded data where accents have
been lost looks in binary form. I wanted to see if the characters could
have been replaced by some invisible characters.

> I just had the network admin over the phone. It seems the samba server for
> this domain is not up to date and has a problem handling... guess what...
> accents...
>
> Ok, so that explains *maybe* the problem. Maybe because the same problem
> occured on the test platform of our client. And unless it is bad luck I
> doubt their servers have the same problem as ours. So there must be
> something else.

Are your client also using Samba?

I hardly even know what Samba is. Is that not Unix-related in some way?

>> You would need to use a UNC path, as in \\server\dir1\dir2.
>
> That is what I did to begin with but it DOES NOT work. It says unknown
> user or incorrect password, no matter how I try and I have admin rights
> on both my computer and the Sql Server, but not on the domain.

I'm not sure, but my guess is that SQL Server runs as a domain
user (in opposition to LocalSystem) but lacks permission.

--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
28 Feb 2006 3:22 PM
Sitar
> Are your client also using Samba?

Under investigation, as it is a big network it is possible there is a samba
server somewhere.

> I hardly even know what Samba is. Is that not Unix-related in some way?

Yes, file sharing for the part I'm concerned with.
http://www.samba.org/samba/what_is_samba.html

> I'm not sure, but my guess is that SQL Server runs as a domain
> user (in opposition to LocalSystem) but lacks permission.

I'll check that.
Author
1 Mar 2006 5:49 PM
Sitar
"Erland Sommarskog" wrote:


> >> You would need to use a UNC path, as in \\server\dir1\dir2.
> >
> > That is what I did to begin with but it DOES NOT work. It says unknown
> > user or incorrect password, no matter how I try and I have admin rights
> > on both my computer and the Sql Server, but not on the domain.
>
> I'm not sure, but my guess is that SQL Server runs as a domain
> user (in opposition to LocalSystem) but lacks permission.

I cannot access any network resource except if \\server is the SqlServer
itself. And I ran both Sql Server and SqlServer Agent under Administrator
account. I mounted a drive with net use and the local Administrator is
allowed to access that ressource. I even set xp_sqlagent_proxy_account to an
account that can access the resource. It does not work either.

- Sitar
Author
7 Mar 2006 3:28 PM
Sitar
Hi,

Well the problem on the Samba server side has been fixed. It did not change
much on my side. Well instead of having the accents dropped now I have weird
characters instead but I'm not sure if it is due to the change of settings on
the Samba server or not.

I have tried different options, as the files I have to bcp in are in UTF-8
now, I tried a -C 65001 to force a UTF-8 codepage. No change.

I'm getting a bit desperate at that point, I have no clue as to what is
going on and we're supposed to ship a clean release to our client in about 3
weeks.

- Sitar

___
Show quote
"Erland Sommarskog" wrote:

> Sitar (Si***@discussions.microsoft.com) writes:
> > Well how am I suppose to figure out that:
> > SELECT convert(varbinar(80), col)
> > actually means you to use the result of the previous query? Be more
> > precise please.
>
> Obviously I am asking to see how the bulk-loaded data where accents have
> been lost looks in binary form. I wanted to see if the characters could
> have been replaced by some invisible characters.
>
> > I just had the network admin over the phone. It seems the samba server for
> > this domain is not up to date and has a problem handling... guess what...
> > accents...
> >
> > Ok, so that explains *maybe* the problem. Maybe because the same problem
> > occured on the test platform of our client. And unless it is bad luck I
> > doubt their servers have the same problem as ours. So there must be
> > something else.
>
> Are your client also using Samba?
>
> I hardly even know what Samba is. Is that not Unix-related in some way?
>
> >> You would need to use a UNC path, as in \\server\dir1\dir2.
> >
> > That is what I did to begin with but it DOES NOT work. It says unknown
> > user or incorrect password, no matter how I try and I have admin rights
> > on both my computer and the Sql Server, but not on the domain.
>
> I'm not sure, but my guess is that SQL Server runs as a domain
> user (in opposition to LocalSystem) but lacks permission.
>
> --
> Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se
>
> Books Online for SQL Server 2005 at
> http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
> Books Online for SQL Server 2000 at
> http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
>
Author
7 Mar 2006 11:35 PM
Erland Sommarskog
Sitar (Si***@discussions.microsoft.com) writes:
> Well the problem on the Samba server side has been fixed. It did not
> change much on my side. Well instead of having the accents dropped now I
> have weird characters instead but I'm not sure if it is due to the
> change of settings on the Samba server or not.

Weird characters are a lot better than no characters at all.

Could you care to give a sample of how the data gets garbled? Please
posted the garbled data as hex string (convert(binary), so that they
don't get distored in news transsport. Of course, you need to include
the original strings as well.


--
Erland Sommarskog, SQL Server MVP, esq***@sommarskog.se

Books Online for SQL Server 2005 at
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Books Online for SQL Server 2000 at
http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
Author
28 Mar 2006 1:57 PM
Sitar
Hi,

These articles mention that Sql Server does not support UTF-8 and cannot do
a proper conversion by itself.
Also when I do a bulk insert with a codepage of 65001 which is supposed to
be UTF-8 it still corrupts accentuated characters.
If I convert the source file into ANSI. I have no problem and the data is
fine. But I have no control on the system that generates the source file so
it has to be UTF-8.

http://support.microsoft.com/?scid=kb%3Ben-us%3B232580&x=14&y=14http://msdn.microsoft.com/library/default.asp?URL=/library/techart/IntlFeaturesInSQLServer2000.htm

Regards,
Sitar.
Author
27 Feb 2006 4:16 PM
Sitar
I just had the network admin over the phone. It seems the samba server for
this domain is not up to date and has a problem handling... guess what...
accents...

Ok, so that explains *maybe* the problem. Maybe because the same problem
occured on the test platform of our client. And unless it is bad luck I doubt
their servers have the same problem as ours. So there must be something else.

Our server should be patched within the week hopefully.

- Sitar

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