"Robby" <Ro***@discussions.microsoft.com> wrote in message
news:533D9D98-67D8-40EE-A1A6-A63709602458@microsoft.com...
> Having successfully downloaded and installed C# Express and Web Dev
> Express
> (to include .NET Framework 2.0 and SQL Express 2005, I tried to download
> the
> SS Express Manager CTP.
>
> I successfully downloaded and installed on my Windows 2000 SP4 machine the
> new MS Installer, as indicated on the web site and seemed to have no
> problems
> with that. The pre-requisites were ("You must install the Microsoft .NET
> Framework 2.0 and Microsoft MSXML 6.0 Parser before you install SSMSE.
> Note
> The .NET Framework 2.0 and MSXML 6.0 Parser might be already installed if
> the
> computer is running SQL Server 2005 Express. "):
> 1.  New MS Installer - check
> 2.  New Framework 2.0 (unless already have SQL Express) - check
> 3.  New XML Parser (unless already have SQL Express) - check
>
> On attmpting to install, following a 30 second delay, a message box pops
> up
> saying: "The Windows Installer Service could not be accessed.  This can
> occur
> if you are running Windows in Safe mode or if the Windows Installer is not
> correctly installed.  Contact your support personnel for technical
> assistance."
>
> I am my support person and I have not the foggiest idea of where to take
> this next.  Any help would be most appreciated.
>
> The Windows Installer I downloaded from the CTP site is:
> WindowsInstaller-KB884016-v2-x86.exe
>
> The CTP file is:
> SQLServer2005_SSMSEE.msi