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problem with no rows being returned - but rows are there

Author
26 Apr 2006 5:13 PM
Marina Levit [MVP]
Hi,

It seems that this issue is occurring at several client sites, though never
in house.

At some point, some (all?) queries run by our software start returning no
rows. But the rows are there in the database - and restarting IIS (this is a
web product) seems to resolve the issue.  Even the following query:

SELECT SERVERPROPERTY('productversion')

Returns no rows under these conditions.

Like I said, restarting IIS, makes things go back to normal, and all the
queries being run by the .NET code are returning the expected results. There
is no apparent way to reproduce the problem or force it to happen.

There are no exceptions from the ADO.NET code - other then obviously our own
code, relying on certain pieces of data that isn't being retrieved for some
reason. No apparent problems opening connections or closing them, or running
the queries. Just

Anyone seen anything like this? Some sort of odd networking issue? Any
ideas?

Author
26 Apr 2006 5:24 PM
Alan Samet
Have you run a SQL Profiler trace to verify that your queries are
making it to SQL Server?

-Alan

Marina Levit [MVP] wrote:
Show quote
> Hi,
>
> It seems that this issue is occurring at several client sites, though never
> in house.
>
> At some point, some (all?) queries run by our software start returning no
> rows. But the rows are there in the database - and restarting IIS (this is a
> web product) seems to resolve the issue.  Even the following query:
>
> SELECT SERVERPROPERTY('productversion')
>
> Returns no rows under these conditions.
>
> Like I said, restarting IIS, makes things go back to normal, and all the
> queries being run by the .NET code are returning the expected results. There
> is no apparent way to reproduce the problem or force it to happen.
>
> There are no exceptions from the ADO.NET code - other then obviously our own
> code, relying on certain pieces of data that isn't being retrieved for some
> reason. No apparent problems opening connections or closing them, or running
> the queries. Just
>
> Anyone seen anything like this? Some sort of odd networking issue? Any
> ideas?
Author
26 Apr 2006 5:41 PM
Marina Levit [MVP]
This is at client sites, so as you can imagine, it is difficult to get these
things done. I have asked for it, and still waiting for it.

It's hard to imagine that ADO.NET would just return an empty result set
instead of throwing an exception complaing of a connection problem or
whatever. Especially since as far as the code execution is concerned, the
connection gets opened succesfully.

I am suspecting some sort of network problem, maybe related to connection
pooling (since an IIS reset fixes things for a while). The hard part is,
it's impossible to tell what the problem is, or how to resolve it so that
the code can at least tell there is a network problem and handle things
appropriately.

Show quote
"Alan Samet" <alansa***@gmail.com> wrote in message
news:1146072255.367031.68920@i40g2000cwc.googlegroups.com...
> Have you run a SQL Profiler trace to verify that your queries are
> making it to SQL Server?
>
> -Alan
>
> Marina Levit [MVP] wrote:
>> Hi,
>>
>> It seems that this issue is occurring at several client sites, though
>> never
>> in house.
>>
>> At some point, some (all?) queries run by our software start returning no
>> rows. But the rows are there in the database - and restarting IIS (this
>> is a
>> web product) seems to resolve the issue.  Even the following query:
>>
>> SELECT SERVERPROPERTY('productversion')
>>
>> Returns no rows under these conditions.
>>
>> Like I said, restarting IIS, makes things go back to normal, and all the
>> queries being run by the .NET code are returning the expected results.
>> There
>> is no apparent way to reproduce the problem or force it to happen.
>>
>> There are no exceptions from the ADO.NET code - other then obviously our
>> own
>> code, relying on certain pieces of data that isn't being retrieved for
>> some
>> reason. No apparent problems opening connections or closing them, or
>> running
>> the queries. Just
>>
>> Anyone seen anything like this? Some sort of odd networking issue? Any
>> ideas?
>
Author
26 Apr 2006 6:54 PM
Alan Samet
I guess this is kindof hard to phrase, but are you receiving an empty
result set (e.g., columns, but no rows) or are you uncertain that any
results are being returned? Is it possible that there could be a thread
synchronization issue causing concurrency issues in multiple threads
accessing stateful objects?

-Alan
Author
26 Apr 2006 7:10 PM
Marina Levit [MVP]
Not certain of anything. I know for sure no rows are returned.  The error
message is 'invalid attempt to read when no data is present', which is the
message when trying to read out of a datareader that is not pointing to a
row. And of course we expect a query like "SELECT
SERVERPROPERTY('productversion')" to always come back with something.

All the code that is running is written synchronously. No threads being
created, nothing fancy.

This is only happening at 1 or 2 particular client site.  Everyone else is
fine, running identical software and doing more or less similar things.

Also, user load doesn't seem to be a factor, as we were told this happens
during times when there is no heavy load or anything on the server.

Show quote
"Alan Samet" <alansa***@gmail.com> wrote in message
news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
>I guess this is kindof hard to phrase, but are you receiving an empty
> result set (e.g., columns, but no rows) or are you uncertain that any
> results are being returned? Is it possible that there could be a thread
> synchronization issue causing concurrency issues in multiple threads
> accessing stateful objects?
>
> -Alan
>
Author
26 Apr 2006 7:23 PM
Jim Underwood
Are you sure the error is coming from that part of the code?  Put another
way, maybe the connection is bad, but error handling prevents an error from
being generated when you connect, or execute your SQL against a closed
connection.

If something goes wrong with your connections or your queries, and the error
is suppressed, then you will still get to the code where you try to process
the result set.

I know you said the connections are fine, but this is what it counts like to
me.

Show quote
"Marina Levit [MVP]" <someone@nospam.com> wrote in message
news:erQGbUWaGHA.4936@TK2MSFTNGP05.phx.gbl...
> Not certain of anything. I know for sure no rows are returned.  The error
> message is 'invalid attempt to read when no data is present', which is the
> message when trying to read out of a datareader that is not pointing to a
> row. And of course we expect a query like "SELECT
> SERVERPROPERTY('productversion')" to always come back with something.
>
> All the code that is running is written synchronously. No threads being
> created, nothing fancy.
>
> This is only happening at 1 or 2 particular client site.  Everyone else is
> fine, running identical software and doing more or less similar things.
>
> Also, user load doesn't seem to be a factor, as we were told this happens
> during times when there is no heavy load or anything on the server.
>
> "Alan Samet" <alansa***@gmail.com> wrote in message
> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
> >I guess this is kindof hard to phrase, but are you receiving an empty
> > result set (e.g., columns, but no rows) or are you uncertain that any
> > results are being returned? Is it possible that there could be a thread
> > synchronization issue causing concurrency issues in multiple threads
> > accessing stateful objects?
> >
> > -Alan
> >
>
>
Author
26 Apr 2006 7:54 PM
Marina Levit [MVP]
I am positive that the connection is being opened.  There is no error code
around connection opening.  Besides, at that point, there would be a
nullreferenceexception on trying to access the datareader object - which is
not the case.

If there was an exception earlier on, then we would see whatever that is -
general network error, etc.  The connection is definitely being opened
without any exceptions.

Show quote
"Jim Underwood" <james.underwoodATfallonclinic.com> wrote in message
news:OmY5rbWaGHA.508@TK2MSFTNGP02.phx.gbl...
> Are you sure the error is coming from that part of the code?  Put another
> way, maybe the connection is bad, but error handling prevents an error
> from
> being generated when you connect, or execute your SQL against a closed
> connection.
>
> If something goes wrong with your connections or your queries, and the
> error
> is suppressed, then you will still get to the code where you try to
> process
> the result set.
>
> I know you said the connections are fine, but this is what it counts like
> to
> me.
>
> "Marina Levit [MVP]" <someone@nospam.com> wrote in message
> news:erQGbUWaGHA.4936@TK2MSFTNGP05.phx.gbl...
>> Not certain of anything. I know for sure no rows are returned.  The error
>> message is 'invalid attempt to read when no data is present', which is
>> the
>> message when trying to read out of a datareader that is not pointing to a
>> row. And of course we expect a query like "SELECT
>> SERVERPROPERTY('productversion')" to always come back with something.
>>
>> All the code that is running is written synchronously. No threads being
>> created, nothing fancy.
>>
>> This is only happening at 1 or 2 particular client site.  Everyone else
>> is
>> fine, running identical software and doing more or less similar things.
>>
>> Also, user load doesn't seem to be a factor, as we were told this happens
>> during times when there is no heavy load or anything on the server.
>>
>> "Alan Samet" <alansa***@gmail.com> wrote in message
>> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
>> >I guess this is kindof hard to phrase, but are you receiving an empty
>> > result set (e.g., columns, but no rows) or are you uncertain that any
>> > results are being returned? Is it possible that there could be a thread
>> > synchronization issue causing concurrency issues in multiple threads
>> > accessing stateful objects?
>> >
>> > -Alan
>> >
>>
>>
>
>
Author
26 Apr 2006 7:35 PM
alansamet
Sounds like you're using a SqlDataReader. Is there any logic that takes
place the first time you call Read() on your SqlDataReader that may
cause it to fire more than once? I've occasionally seen, under certain
conditions, events firing multiple times, or being wired up multiple
times in ASP.NET. I'm totally blind to your implementation, but if
you're keeping anything open during the execution cycle of whatever
you're feeding to your AJAX stuff is it possible that an event could be
firing multiple times, thus trying to read something that's already
been read?

-Alan

Marina Levit [MVP] wrote:
Show quote
> Not certain of anything. I know for sure no rows are returned.  The error
> message is 'invalid attempt to read when no data is present', which is the
> message when trying to read out of a datareader that is not pointing to a
> row. And of course we expect a query like "SELECT
> SERVERPROPERTY('productversion')" to always come back with something.
>
> All the code that is running is written synchronously. No threads being
> created, nothing fancy.
>
> This is only happening at 1 or 2 particular client site.  Everyone else is
> fine, running identical software and doing more or less similar things.
>
> Also, user load doesn't seem to be a factor, as we were told this happens
> during times when there is no heavy load or anything on the server.
>
> "Alan Samet" <alansa***@gmail.com> wrote in message
> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
> >I guess this is kindof hard to phrase, but are you receiving an empty
> > result set (e.g., columns, but no rows) or are you uncertain that any
> > results are being returned? Is it possible that there could be a thread
> > synchronization issue causing concurrency issues in multiple threads
> > accessing stateful objects?
> >
> > -Alan
> >
Author
26 Apr 2006 7:55 PM
Marina Levit [MVP]
No, there is no such logic.

Like I said, this problem is easily remedied by an IIS reset.

So identical code - will run perfectly fine once the IIS reset has been
done.

If it were calling Read twice, then resetting IIS would be meaningless.

<alansa***@gmail.com> wrote in message
Show quote
news:1146080140.870068.248210@v46g2000cwv.googlegroups.com...
> Sounds like you're using a SqlDataReader. Is there any logic that takes
> place the first time you call Read() on your SqlDataReader that may
> cause it to fire more than once? I've occasionally seen, under certain
> conditions, events firing multiple times, or being wired up multiple
> times in ASP.NET. I'm totally blind to your implementation, but if
> you're keeping anything open during the execution cycle of whatever
> you're feeding to your AJAX stuff is it possible that an event could be
> firing multiple times, thus trying to read something that's already
> been read?
>
> -Alan
>
> Marina Levit [MVP] wrote:
>> Not certain of anything. I know for sure no rows are returned.  The error
>> message is 'invalid attempt to read when no data is present', which is
>> the
>> message when trying to read out of a datareader that is not pointing to a
>> row. And of course we expect a query like "SELECT
>> SERVERPROPERTY('productversion')" to always come back with something.
>>
>> All the code that is running is written synchronously. No threads being
>> created, nothing fancy.
>>
>> This is only happening at 1 or 2 particular client site.  Everyone else
>> is
>> fine, running identical software and doing more or less similar things.
>>
>> Also, user load doesn't seem to be a factor, as we were told this happens
>> during times when there is no heavy load or anything on the server.
>>
>> "Alan Samet" <alansa***@gmail.com> wrote in message
>> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
>> >I guess this is kindof hard to phrase, but are you receiving an empty
>> > result set (e.g., columns, but no rows) or are you uncertain that any
>> > results are being returned? Is it possible that there could be a thread
>> > synchronization issue causing concurrency issues in multiple threads
>> > accessing stateful objects?
>> >
>> > -Alan
>> >
>
Author
26 Apr 2006 8:02 PM
Marina Levit [MVP]
Also, please keep in mind, that these are only 1 or 2 clients out of
hundreds having this problem.

We can't reproduce this elsewhere, or in house, or at all on demand. It
happens seemingly randomly, and only to these clients. Everyone else is
fine, and everything is functioning perfectly given identical actions in the
software.

<alansa***@gmail.com> wrote in message
Show quote
news:1146080140.870068.248210@v46g2000cwv.googlegroups.com...
> Sounds like you're using a SqlDataReader. Is there any logic that takes
> place the first time you call Read() on your SqlDataReader that may
> cause it to fire more than once? I've occasionally seen, under certain
> conditions, events firing multiple times, or being wired up multiple
> times in ASP.NET. I'm totally blind to your implementation, but if
> you're keeping anything open during the execution cycle of whatever
> you're feeding to your AJAX stuff is it possible that an event could be
> firing multiple times, thus trying to read something that's already
> been read?
>
> -Alan
>
> Marina Levit [MVP] wrote:
>> Not certain of anything. I know for sure no rows are returned.  The error
>> message is 'invalid attempt to read when no data is present', which is
>> the
>> message when trying to read out of a datareader that is not pointing to a
>> row. And of course we expect a query like "SELECT
>> SERVERPROPERTY('productversion')" to always come back with something.
>>
>> All the code that is running is written synchronously. No threads being
>> created, nothing fancy.
>>
>> This is only happening at 1 or 2 particular client site.  Everyone else
>> is
>> fine, running identical software and doing more or less similar things.
>>
>> Also, user load doesn't seem to be a factor, as we were told this happens
>> during times when there is no heavy load or anything on the server.
>>
>> "Alan Samet" <alansa***@gmail.com> wrote in message
>> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
>> >I guess this is kindof hard to phrase, but are you receiving an empty
>> > result set (e.g., columns, but no rows) or are you uncertain that any
>> > results are being returned? Is it possible that there could be a thread
>> > synchronization issue causing concurrency issues in multiple threads
>> > accessing stateful objects?
>> >
>> > -Alan
>> >
>
Author
26 Apr 2006 10:10 PM
William (Bill) Vaughn
Okay... take a deep breath. Now, if something works on one system and not on
another what does that mean? To me it means that something is different
between the systems that work and those that don't. Of course I'm just
guessing, but do both systems (the ones that work and the ones that don't)
have the same build of everything? Are you sure? I would not be fiddling
around with the application to try to "fix" this problem as you'll likely
break everyone. I would focus on which version of the framework is
installed,  what version of Windows, SQL Server (or Lord help you JET) is
installed. This could be a bad NIC card, a disk that's full, a bad network
cable or other hardware issue as well. I would catalog the two systems and
compare their configs to systems that work. I would take one of the working
systems and swap it with one that's failing. It might be the operator/user.
Perhaps they're pushing the wrong button in the wrong sequence. Perhaps
these users have MSN 8.0 beta installed and ... you get the idea....

As in a murder mystery the clues are often staring you in the face. You just
have to see them... ;)


--
____________________________________
William (Bill) Vaughn
Author, Mentor, Consultant
Microsoft MVP
INETA Speaker
www.betav.com/blog/billva
www.betav.com
Please reply only to the newsgroup so that others can benefit.
This posting is provided "AS IS" with no warranties, and confers no rights.
__________________________________

Show quote
"Marina Levit [MVP]" <someone@nospam.com> wrote in message
news:uI0oNxWaGHA.4160@TK2MSFTNGP04.phx.gbl...
> Also, please keep in mind, that these are only 1 or 2 clients out of
> hundreds having this problem.
>
> We can't reproduce this elsewhere, or in house, or at all on demand. It
> happens seemingly randomly, and only to these clients. Everyone else is
> fine, and everything is functioning perfectly given identical actions in
> the software.
>
> <alansa***@gmail.com> wrote in message
> news:1146080140.870068.248210@v46g2000cwv.googlegroups.com...
>> Sounds like you're using a SqlDataReader. Is there any logic that takes
>> place the first time you call Read() on your SqlDataReader that may
>> cause it to fire more than once? I've occasionally seen, under certain
>> conditions, events firing multiple times, or being wired up multiple
>> times in ASP.NET. I'm totally blind to your implementation, but if
>> you're keeping anything open during the execution cycle of whatever
>> you're feeding to your AJAX stuff is it possible that an event could be
>> firing multiple times, thus trying to read something that's already
>> been read?
>>
>> -Alan
>>
>> Marina Levit [MVP] wrote:
>>> Not certain of anything. I know for sure no rows are returned.  The
>>> error
>>> message is 'invalid attempt to read when no data is present', which is
>>> the
>>> message when trying to read out of a datareader that is not pointing to
>>> a
>>> row. And of course we expect a query like "SELECT
>>> SERVERPROPERTY('productversion')" to always come back with something.
>>>
>>> All the code that is running is written synchronously. No threads being
>>> created, nothing fancy.
>>>
>>> This is only happening at 1 or 2 particular client site.  Everyone else
>>> is
>>> fine, running identical software and doing more or less similar things.
>>>
>>> Also, user load doesn't seem to be a factor, as we were told this
>>> happens
>>> during times when there is no heavy load or anything on the server.
>>>
>>> "Alan Samet" <alansa***@gmail.com> wrote in message
>>> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
>>> >I guess this is kindof hard to phrase, but are you receiving an empty
>>> > result set (e.g., columns, but no rows) or are you uncertain that any
>>> > results are being returned? Is it possible that there could be a
>>> > thread
>>> > synchronization issue causing concurrency issues in multiple threads
>>> > accessing stateful objects?
>>> >
>>> > -Alan
>>> >
>>
>
>
Author
27 Apr 2006 5:00 AM
Cor Ligthert [MVP]
Marina,

Two in addition to Bill, first security settings and than IIS settings

Cor

Show quote
"William (Bill) Vaughn" <billvaRemoveT***@nwlink.com> schreef in bericht
news:uSus24XaGHA.428@TK2MSFTNGP02.phx.gbl...
> Okay... take a deep breath. Now, if something works on one system and not
> on another what does that mean? To me it means that something is different
> between the systems that work and those that don't. Of course I'm just
> guessing, but do both systems (the ones that work and the ones that don't)
> have the same build of everything? Are you sure? I would not be fiddling
> around with the application to try to "fix" this problem as you'll likely
> break everyone. I would focus on which version of the framework is
> installed,  what version of Windows, SQL Server (or Lord help you JET) is
> installed. This could be a bad NIC card, a disk that's full, a bad network
> cable or other hardware issue as well. I would catalog the two systems and
> compare their configs to systems that work. I would take one of the
> working systems and swap it with one that's failing. It might be the
> operator/user. Perhaps they're pushing the wrong button in the wrong
> sequence. Perhaps these users have MSN 8.0 beta installed and ... you get
> the idea....
>
> As in a murder mystery the clues are often staring you in the face. You
> just have to see them... ;)
>
>
> --
> ____________________________________
> William (Bill) Vaughn
> Author, Mentor, Consultant
> Microsoft MVP
> INETA Speaker
> www.betav.com/blog/billva
> www.betav.com
> Please reply only to the newsgroup so that others can benefit.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> __________________________________
>
> "Marina Levit [MVP]" <someone@nospam.com> wrote in message
> news:uI0oNxWaGHA.4160@TK2MSFTNGP04.phx.gbl...
>> Also, please keep in mind, that these are only 1 or 2 clients out of
>> hundreds having this problem.
>>
>> We can't reproduce this elsewhere, or in house, or at all on demand. It
>> happens seemingly randomly, and only to these clients. Everyone else is
>> fine, and everything is functioning perfectly given identical actions in
>> the software.
>>
>> <alansa***@gmail.com> wrote in message
>> news:1146080140.870068.248210@v46g2000cwv.googlegroups.com...
>>> Sounds like you're using a SqlDataReader. Is there any logic that takes
>>> place the first time you call Read() on your SqlDataReader that may
>>> cause it to fire more than once? I've occasionally seen, under certain
>>> conditions, events firing multiple times, or being wired up multiple
>>> times in ASP.NET. I'm totally blind to your implementation, but if
>>> you're keeping anything open during the execution cycle of whatever
>>> you're feeding to your AJAX stuff is it possible that an event could be
>>> firing multiple times, thus trying to read something that's already
>>> been read?
>>>
>>> -Alan
>>>
>>> Marina Levit [MVP] wrote:
>>>> Not certain of anything. I know for sure no rows are returned.  The
>>>> error
>>>> message is 'invalid attempt to read when no data is present', which is
>>>> the
>>>> message when trying to read out of a datareader that is not pointing to
>>>> a
>>>> row. And of course we expect a query like "SELECT
>>>> SERVERPROPERTY('productversion')" to always come back with something.
>>>>
>>>> All the code that is running is written synchronously. No threads being
>>>> created, nothing fancy.
>>>>
>>>> This is only happening at 1 or 2 particular client site.  Everyone else
>>>> is
>>>> fine, running identical software and doing more or less similar things.
>>>>
>>>> Also, user load doesn't seem to be a factor, as we were told this
>>>> happens
>>>> during times when there is no heavy load or anything on the server.
>>>>
>>>> "Alan Samet" <alansa***@gmail.com> wrote in message
>>>> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
>>>> >I guess this is kindof hard to phrase, but are you receiving an empty
>>>> > result set (e.g., columns, but no rows) or are you uncertain that any
>>>> > results are being returned? Is it possible that there could be a
>>>> > thread
>>>> > synchronization issue causing concurrency issues in multiple threads
>>>> > accessing stateful objects?
>>>> >
>>>> > -Alan
>>>> >
>>>
>>
>>
>
>
Author
27 Apr 2006 1:50 PM
Marina Levit [MVP]
Right, that's what we are focusing on. The hardest part is looking at all
the hardware potential problems - and which particular one is the problem.
Especially since this is at a client site, so it's not like we are able to
examine every piece of hardware involved.  The client is looking at us
because the software isn't working - and we can't tell them it is something
in their setup, and to go figure it out. But the problem of course is their
own hardware - but we have to prove it.

The most baffling part, is that there isn't an exception being thrown.  That
would make life so much easier. It feels like the framework really should be
able to tell that there is a problem and not just behave as if everything is
fine and dandy, and throw an exception whenever this problem (whatever it
is) appears.

Show quote
"William (Bill) Vaughn" <billvaRemoveT***@nwlink.com> wrote in message
news:uSus24XaGHA.428@TK2MSFTNGP02.phx.gbl...
> Okay... take a deep breath. Now, if something works on one system and not
> on another what does that mean? To me it means that something is different
> between the systems that work and those that don't. Of course I'm just
> guessing, but do both systems (the ones that work and the ones that don't)
> have the same build of everything? Are you sure? I would not be fiddling
> around with the application to try to "fix" this problem as you'll likely
> break everyone. I would focus on which version of the framework is
> installed,  what version of Windows, SQL Server (or Lord help you JET) is
> installed. This could be a bad NIC card, a disk that's full, a bad network
> cable or other hardware issue as well. I would catalog the two systems and
> compare their configs to systems that work. I would take one of the
> working systems and swap it with one that's failing. It might be the
> operator/user. Perhaps they're pushing the wrong button in the wrong
> sequence. Perhaps these users have MSN 8.0 beta installed and ... you get
> the idea....
>
> As in a murder mystery the clues are often staring you in the face. You
> just have to see them... ;)
>
>
> --
> ____________________________________
> William (Bill) Vaughn
> Author, Mentor, Consultant
> Microsoft MVP
> INETA Speaker
> www.betav.com/blog/billva
> www.betav.com
> Please reply only to the newsgroup so that others can benefit.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> __________________________________
>
> "Marina Levit [MVP]" <someone@nospam.com> wrote in message
> news:uI0oNxWaGHA.4160@TK2MSFTNGP04.phx.gbl...
>> Also, please keep in mind, that these are only 1 or 2 clients out of
>> hundreds having this problem.
>>
>> We can't reproduce this elsewhere, or in house, or at all on demand. It
>> happens seemingly randomly, and only to these clients. Everyone else is
>> fine, and everything is functioning perfectly given identical actions in
>> the software.
>>
>> <alansa***@gmail.com> wrote in message
>> news:1146080140.870068.248210@v46g2000cwv.googlegroups.com...
>>> Sounds like you're using a SqlDataReader. Is there any logic that takes
>>> place the first time you call Read() on your SqlDataReader that may
>>> cause it to fire more than once? I've occasionally seen, under certain
>>> conditions, events firing multiple times, or being wired up multiple
>>> times in ASP.NET. I'm totally blind to your implementation, but if
>>> you're keeping anything open during the execution cycle of whatever
>>> you're feeding to your AJAX stuff is it possible that an event could be
>>> firing multiple times, thus trying to read something that's already
>>> been read?
>>>
>>> -Alan
>>>
>>> Marina Levit [MVP] wrote:
>>>> Not certain of anything. I know for sure no rows are returned.  The
>>>> error
>>>> message is 'invalid attempt to read when no data is present', which is
>>>> the
>>>> message when trying to read out of a datareader that is not pointing to
>>>> a
>>>> row. And of course we expect a query like "SELECT
>>>> SERVERPROPERTY('productversion')" to always come back with something.
>>>>
>>>> All the code that is running is written synchronously. No threads being
>>>> created, nothing fancy.
>>>>
>>>> This is only happening at 1 or 2 particular client site.  Everyone else
>>>> is
>>>> fine, running identical software and doing more or less similar things.
>>>>
>>>> Also, user load doesn't seem to be a factor, as we were told this
>>>> happens
>>>> during times when there is no heavy load or anything on the server.
>>>>
>>>> "Alan Samet" <alansa***@gmail.com> wrote in message
>>>> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
>>>> >I guess this is kindof hard to phrase, but are you receiving an empty
>>>> > result set (e.g., columns, but no rows) or are you uncertain that any
>>>> > results are being returned? Is it possible that there could be a
>>>> > thread
>>>> > synchronization issue causing concurrency issues in multiple threads
>>>> > accessing stateful objects?
>>>> >
>>>> > -Alan
>>>> >
>>>
>>
>>
>
>
Author
27 Apr 2006 3:31 PM
Cor Ligthert [MVP]
Marina,

Why I started to tell about Sessions, was that that came as first in my mind
what can be affected during the process and is a part of IIS. Probably there
is more, that is were I would start.

The reseting of the IIS is your trigger for that, but as well that there
should have been a process (what I assume).

Just my thought,

Cor

Show quote
"Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
news:uUfJMGgaGHA.3880@TK2MSFTNGP04.phx.gbl...
> Right, that's what we are focusing on. The hardest part is looking at all
> the hardware potential problems - and which particular one is the problem.
> Especially since this is at a client site, so it's not like we are able to
> examine every piece of hardware involved.  The client is looking at us
> because the software isn't working - and we can't tell them it is
> something in their setup, and to go figure it out. But the problem of
> course is their own hardware - but we have to prove it.
>
> The most baffling part, is that there isn't an exception being thrown.
> That would make life so much easier. It feels like the framework really
> should be able to tell that there is a problem and not just behave as if
> everything is fine and dandy, and throw an exception whenever this problem
> (whatever it is) appears.
>
> "William (Bill) Vaughn" <billvaRemoveT***@nwlink.com> wrote in message
> news:uSus24XaGHA.428@TK2MSFTNGP02.phx.gbl...
>> Okay... take a deep breath. Now, if something works on one system and not
>> on another what does that mean? To me it means that something is
>> different between the systems that work and those that don't. Of course
>> I'm just guessing, but do both systems (the ones that work and the ones
>> that don't) have the same build of everything? Are you sure? I would not
>> be fiddling around with the application to try to "fix" this problem as
>> you'll likely break everyone. I would focus on which version of the
>> framework is installed,  what version of Windows, SQL Server (or Lord
>> help you JET) is installed. This could be a bad NIC card, a disk that's
>> full, a bad network cable or other hardware issue as well. I would
>> catalog the two systems and compare their configs to systems that work. I
>> would take one of the working systems and swap it with one that's
>> failing. It might be the operator/user. Perhaps they're pushing the wrong
>> button in the wrong sequence. Perhaps these users have MSN 8.0 beta
>> installed and ... you get the idea....
>>
>> As in a murder mystery the clues are often staring you in the face. You
>> just have to see them... ;)
>>
>>
>> --
>> ____________________________________
>> William (Bill) Vaughn
>> Author, Mentor, Consultant
>> Microsoft MVP
>> INETA Speaker
>> www.betav.com/blog/billva
>> www.betav.com
>> Please reply only to the newsgroup so that others can benefit.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> __________________________________
>>
>> "Marina Levit [MVP]" <someone@nospam.com> wrote in message
>> news:uI0oNxWaGHA.4160@TK2MSFTNGP04.phx.gbl...
>>> Also, please keep in mind, that these are only 1 or 2 clients out of
>>> hundreds having this problem.
>>>
>>> We can't reproduce this elsewhere, or in house, or at all on demand. It
>>> happens seemingly randomly, and only to these clients. Everyone else is
>>> fine, and everything is functioning perfectly given identical actions in
>>> the software.
>>>
>>> <alansa***@gmail.com> wrote in message
>>> news:1146080140.870068.248210@v46g2000cwv.googlegroups.com...
>>>> Sounds like you're using a SqlDataReader. Is there any logic that takes
>>>> place the first time you call Read() on your SqlDataReader that may
>>>> cause it to fire more than once? I've occasionally seen, under certain
>>>> conditions, events firing multiple times, or being wired up multiple
>>>> times in ASP.NET. I'm totally blind to your implementation, but if
>>>> you're keeping anything open during the execution cycle of whatever
>>>> you're feeding to your AJAX stuff is it possible that an event could be
>>>> firing multiple times, thus trying to read something that's already
>>>> been read?
>>>>
>>>> -Alan
>>>>
>>>> Marina Levit [MVP] wrote:
>>>>> Not certain of anything. I know for sure no rows are returned.  The
>>>>> error
>>>>> message is 'invalid attempt to read when no data is present', which is
>>>>> the
>>>>> message when trying to read out of a datareader that is not pointing
>>>>> to a
>>>>> row. And of course we expect a query like "SELECT
>>>>> SERVERPROPERTY('productversion')" to always come back with something.
>>>>>
>>>>> All the code that is running is written synchronously. No threads
>>>>> being
>>>>> created, nothing fancy.
>>>>>
>>>>> This is only happening at 1 or 2 particular client site.  Everyone
>>>>> else is
>>>>> fine, running identical software and doing more or less similar
>>>>> things.
>>>>>
>>>>> Also, user load doesn't seem to be a factor, as we were told this
>>>>> happens
>>>>> during times when there is no heavy load or anything on the server.
>>>>>
>>>>> "Alan Samet" <alansa***@gmail.com> wrote in message
>>>>> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
>>>>> >I guess this is kindof hard to phrase, but are you receiving an empty
>>>>> > result set (e.g., columns, but no rows) or are you uncertain that
>>>>> > any
>>>>> > results are being returned? Is it possible that there could be a
>>>>> > thread
>>>>> > synchronization issue causing concurrency issues in multiple threads
>>>>> > accessing stateful objects?
>>>>> >
>>>>> > -Alan
>>>>> >
>>>>
>>>
>>>
>>
>>
>
>
Author
28 Apr 2006 9:54 PM
William (Bill) Vaughn
Ah, Cor might be on to something there. Are you using SSPI security? If so,
does the specific (problem) clients have the same rights as other clients?
Are they group/role-based?

--
____________________________________
William (Bill) Vaughn
Author, Mentor, Consultant
Microsoft MVP
INETA Speaker
www.betav.com/blog/billva
www.betav.com
Please reply only to the newsgroup so that others can benefit.
This posting is provided "AS IS" with no warranties, and confers no rights.
__________________________________

Show quote
"Cor Ligthert [MVP]" <notmyfirstn***@planet.nl> wrote in message
news:%2372n09gaGHA.1348@TK2MSFTNGP05.phx.gbl...
> Marina,
>
> Why I started to tell about Sessions, was that that came as first in my
> mind what can be affected during the process and is a part of IIS.
> Probably there is more, that is were I would start.
>
> The reseting of the IIS is your trigger for that, but as well that there
> should have been a process (what I assume).
>
> Just my thought,
>
> Cor
>
> "Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
> news:uUfJMGgaGHA.3880@TK2MSFTNGP04.phx.gbl...
>> Right, that's what we are focusing on. The hardest part is looking at all
>> the hardware potential problems - and which particular one is the
>> problem. Especially since this is at a client site, so it's not like we
>> are able to examine every piece of hardware involved.  The client is
>> looking at us because the software isn't working - and we can't tell them
>> it is something in their setup, and to go figure it out. But the problem
>> of course is their own hardware - but we have to prove it.
>>
>> The most baffling part, is that there isn't an exception being thrown.
>> That would make life so much easier. It feels like the framework really
>> should be able to tell that there is a problem and not just behave as if
>> everything is fine and dandy, and throw an exception whenever this
>> problem (whatever it is) appears.
>>
>> "William (Bill) Vaughn" <billvaRemoveT***@nwlink.com> wrote in message
>> news:uSus24XaGHA.428@TK2MSFTNGP02.phx.gbl...
>>> Okay... take a deep breath. Now, if something works on one system and
>>> not on another what does that mean? To me it means that something is
>>> different between the systems that work and those that don't. Of course
>>> I'm just guessing, but do both systems (the ones that work and the ones
>>> that don't) have the same build of everything? Are you sure? I would not
>>> be fiddling around with the application to try to "fix" this problem as
>>> you'll likely break everyone. I would focus on which version of the
>>> framework is installed,  what version of Windows, SQL Server (or Lord
>>> help you JET) is installed. This could be a bad NIC card, a disk that's
>>> full, a bad network cable or other hardware issue as well. I would
>>> catalog the two systems and compare their configs to systems that work.
>>> I would take one of the working systems and swap it with one that's
>>> failing. It might be the operator/user. Perhaps they're pushing the
>>> wrong button in the wrong sequence. Perhaps these users have MSN 8.0
>>> beta installed and ... you get the idea....
>>>
>>> As in a murder mystery the clues are often staring you in the face. You
>>> just have to see them... ;)
>>>
>>>
>>> --
>>> ____________________________________
>>> William (Bill) Vaughn
>>> Author, Mentor, Consultant
>>> Microsoft MVP
>>> INETA Speaker
>>> www.betav.com/blog/billva
>>> www.betav.com
>>> Please reply only to the newsgroup so that others can benefit.
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>> __________________________________
>>>
>>> "Marina Levit [MVP]" <someone@nospam.com> wrote in message
>>> news:uI0oNxWaGHA.4160@TK2MSFTNGP04.phx.gbl...
>>>> Also, please keep in mind, that these are only 1 or 2 clients out of
>>>> hundreds having this problem.
>>>>
>>>> We can't reproduce this elsewhere, or in house, or at all on demand. It
>>>> happens seemingly randomly, and only to these clients. Everyone else is
>>>> fine, and everything is functioning perfectly given identical actions
>>>> in the software.
>>>>
>>>> <alansa***@gmail.com> wrote in message
>>>> news:1146080140.870068.248210@v46g2000cwv.googlegroups.com...
>>>>> Sounds like you're using a SqlDataReader. Is there any logic that
>>>>> takes
>>>>> place the first time you call Read() on your SqlDataReader that may
>>>>> cause it to fire more than once? I've occasionally seen, under certain
>>>>> conditions, events firing multiple times, or being wired up multiple
>>>>> times in ASP.NET. I'm totally blind to your implementation, but if
>>>>> you're keeping anything open during the execution cycle of whatever
>>>>> you're feeding to your AJAX stuff is it possible that an event could
>>>>> be
>>>>> firing multiple times, thus trying to read something that's already
>>>>> been read?
>>>>>
>>>>> -Alan
>>>>>
>>>>> Marina Levit [MVP] wrote:
>>>>>> Not certain of anything. I know for sure no rows are returned.  The
>>>>>> error
>>>>>> message is 'invalid attempt to read when no data is present', which
>>>>>> is the
>>>>>> message when trying to read out of a datareader that is not pointing
>>>>>> to a
>>>>>> row. And of course we expect a query like "SELECT
>>>>>> SERVERPROPERTY('productversion')" to always come back with something.
>>>>>>
>>>>>> All the code that is running is written synchronously. No threads
>>>>>> being
>>>>>> created, nothing fancy.
>>>>>>
>>>>>> This is only happening at 1 or 2 particular client site.  Everyone
>>>>>> else is
>>>>>> fine, running identical software and doing more or less similar
>>>>>> things.
>>>>>>
>>>>>> Also, user load doesn't seem to be a factor, as we were told this
>>>>>> happens
>>>>>> during times when there is no heavy load or anything on the server.
>>>>>>
>>>>>> "Alan Samet" <alansa***@gmail.com> wrote in message
>>>>>> news:1146077692.976612.194290@i40g2000cwc.googlegroups.com...
>>>>>> >I guess this is kindof hard to phrase, but are you receiving an
>>>>>> >empty
>>>>>> > result set (e.g., columns, but no rows) or are you uncertain that
>>>>>> > any
>>>>>> > results are being returned? Is it possible that there could be a
>>>>>> > thread
>>>>>> > synchronization issue causing concurrency issues in multiple
>>>>>> > threads
>>>>>> > accessing stateful objects?
>>>>>> >
>>>>>> > -Alan
>>>>>> >
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
Author
26 Apr 2006 5:38 PM
Cor Ligthert [MVP]
Marina,

Just a first thought, are you sure that the session time out by those
clients is not somewhere on infinity (or like that). That a page who is
started comes unwanted in a kind of post back situation?

Just a guess, because that you said restarting the IIS wil help.

Cor

Show quote
"Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
news:OKyv9SVaGHA.4580@TK2MSFTNGP03.phx.gbl...
> Hi,
>
> It seems that this issue is occurring at several client sites, though
> never in house.
>
> At some point, some (all?) queries run by our software start returning no
> rows. But the rows are there in the database - and restarting IIS (this is
> a web product) seems to resolve the issue.  Even the following query:
>
> SELECT SERVERPROPERTY('productversion')
>
> Returns no rows under these conditions.
>
> Like I said, restarting IIS, makes things go back to normal, and all the
> queries being run by the .NET code are returning the expected results.
> There is no apparent way to reproduce the problem or force it to happen.
>
> There are no exceptions from the ADO.NET code - other then obviously our
> own code, relying on certain pieces of data that isn't being retrieved for
> some reason. No apparent problems opening connections or closing them, or
> running the queries. Just
>
> Anyone seen anything like this? Some sort of odd networking issue? Any
> ideas?
>
>
>
Author
26 Apr 2006 5:48 PM
Marina Levit [MVP]
We are not using ASP.NET session.  We also don't use the ASP.NET model of
server side controls, or server forms, etc. It's basically a home grown
version of AJAX (before AJAX existed).

So this all happens in server side methods. The code is working just fine
with regards to having all the information to connect to the database, etc.
No exceptions of any kind.

It's just that it seems every query the application tries to run, results in
no rows.

My suspicion is that an IIS reset helps because it clears out the connection
pool, and that somewhere in there is the problem.  However, that is just a
guess, and it doesn't provide a resolution with regards to graceful recovery
when this happens.

Show quote
"Cor Ligthert [MVP]" <notmyfirstn***@planet.nl> wrote in message
news:%23JvB%23fVaGHA.4972@TK2MSFTNGP03.phx.gbl...
> Marina,
>
> Just a first thought, are you sure that the session time out by those
> clients is not somewhere on infinity (or like that). That a page who is
> started comes unwanted in a kind of post back situation?
>
> Just a guess, because that you said restarting the IIS wil help.
>
> Cor
>
> "Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
> news:OKyv9SVaGHA.4580@TK2MSFTNGP03.phx.gbl...
>> Hi,
>>
>> It seems that this issue is occurring at several client sites, though
>> never in house.
>>
>> At some point, some (all?) queries run by our software start returning no
>> rows. But the rows are there in the database - and restarting IIS (this
>> is a web product) seems to resolve the issue.  Even the following query:
>>
>> SELECT SERVERPROPERTY('productversion')
>>
>> Returns no rows under these conditions.
>>
>> Like I said, restarting IIS, makes things go back to normal, and all the
>> queries being run by the .NET code are returning the expected results.
>> There is no apparent way to reproduce the problem or force it to happen.
>>
>> There are no exceptions from the ADO.NET code - other then obviously our
>> own code, relying on certain pieces of data that isn't being retrieved
>> for some reason. No apparent problems opening connections or closing
>> them, or running the queries. Just
>>
>> Anyone seen anything like this? Some sort of odd networking issue? Any
>> ideas?
>>
>>
>>
>
>
Author
26 Apr 2006 6:51 PM
Cor Ligthert [MVP]
Marina,

The session is a part of IIS not only from ASPNET. It is widely used in ASP,
it keeps a user connected.

Cor

Show quote
"Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
news:eUSblmVaGHA.4784@TK2MSFTNGP02.phx.gbl...
> We are not using ASP.NET session.  We also don't use the ASP.NET model of
> server side controls, or server forms, etc. It's basically a home grown
> version of AJAX (before AJAX existed).
>
> So this all happens in server side methods. The code is working just fine
> with regards to having all the information to connect to the database,
> etc. No exceptions of any kind.
>
> It's just that it seems every query the application tries to run, results
> in no rows.
>
> My suspicion is that an IIS reset helps because it clears out the
> connection pool, and that somewhere in there is the problem.  However,
> that is just a guess, and it doesn't provide a resolution with regards to
> graceful recovery when this happens.
>
> "Cor Ligthert [MVP]" <notmyfirstn***@planet.nl> wrote in message
> news:%23JvB%23fVaGHA.4972@TK2MSFTNGP03.phx.gbl...
>> Marina,
>>
>> Just a first thought, are you sure that the session time out by those
>> clients is not somewhere on infinity (or like that). That a page who is
>> started comes unwanted in a kind of post back situation?
>>
>> Just a guess, because that you said restarting the IIS wil help.
>>
>> Cor
>>
>> "Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
>> news:OKyv9SVaGHA.4580@TK2MSFTNGP03.phx.gbl...
>>> Hi,
>>>
>>> It seems that this issue is occurring at several client sites, though
>>> never in house.
>>>
>>> At some point, some (all?) queries run by our software start returning
>>> no rows. But the rows are there in the database - and restarting IIS
>>> (this is a web product) seems to resolve the issue.  Even the following
>>> query:
>>>
>>> SELECT SERVERPROPERTY('productversion')
>>>
>>> Returns no rows under these conditions.
>>>
>>> Like I said, restarting IIS, makes things go back to normal, and all the
>>> queries being run by the .NET code are returning the expected results.
>>> There is no apparent way to reproduce the problem or force it to happen.
>>>
>>> There are no exceptions from the ADO.NET code - other then obviously our
>>> own code, relying on certain pieces of data that isn't being retrieved
>>> for some reason. No apparent problems opening connections or closing
>>> them, or running the queries. Just
>>>
>>> Anyone seen anything like this? Some sort of odd networking issue? Any
>>> ideas?
>>>
>>>
>>>
>>
>>
>
>
Author
26 Apr 2006 6:56 PM
Marina Levit [MVP]
Sorry Cor, I don't really follow how that is related to the problem I was
describing...

Show quote
"Cor Ligthert [MVP]" <notmyfirstn***@planet.nl> wrote in message
news:%23TrFkIWaGHA.4972@TK2MSFTNGP03.phx.gbl...
> Marina,
>
> The session is a part of IIS not only from ASPNET. It is widely used in
> ASP, it keeps a user connected.
>
> Cor
>
> "Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
> news:eUSblmVaGHA.4784@TK2MSFTNGP02.phx.gbl...
>> We are not using ASP.NET session.  We also don't use the ASP.NET model of
>> server side controls, or server forms, etc. It's basically a home grown
>> version of AJAX (before AJAX existed).
>>
>> So this all happens in server side methods. The code is working just fine
>> with regards to having all the information to connect to the database,
>> etc. No exceptions of any kind.
>>
>> It's just that it seems every query the application tries to run, results
>> in no rows.
>>
>> My suspicion is that an IIS reset helps because it clears out the
>> connection pool, and that somewhere in there is the problem.  However,
>> that is just a guess, and it doesn't provide a resolution with regards to
>> graceful recovery when this happens.
>>
>> "Cor Ligthert [MVP]" <notmyfirstn***@planet.nl> wrote in message
>> news:%23JvB%23fVaGHA.4972@TK2MSFTNGP03.phx.gbl...
>>> Marina,
>>>
>>> Just a first thought, are you sure that the session time out by those
>>> clients is not somewhere on infinity (or like that). That a page who is
>>> started comes unwanted in a kind of post back situation?
>>>
>>> Just a guess, because that you said restarting the IIS wil help.
>>>
>>> Cor
>>>
>>> "Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
>>> news:OKyv9SVaGHA.4580@TK2MSFTNGP03.phx.gbl...
>>>> Hi,
>>>>
>>>> It seems that this issue is occurring at several client sites, though
>>>> never in house.
>>>>
>>>> At some point, some (all?) queries run by our software start returning
>>>> no rows. But the rows are there in the database - and restarting IIS
>>>> (this is a web product) seems to resolve the issue.  Even the following
>>>> query:
>>>>
>>>> SELECT SERVERPROPERTY('productversion')
>>>>
>>>> Returns no rows under these conditions.
>>>>
>>>> Like I said, restarting IIS, makes things go back to normal, and all
>>>> the queries being run by the .NET code are returning the expected
>>>> results. There is no apparent way to reproduce the problem or force it
>>>> to happen.
>>>>
>>>> There are no exceptions from the ADO.NET code - other then obviously
>>>> our own code, relying on certain pieces of data that isn't being
>>>> retrieved for some reason. No apparent problems opening connections or
>>>> closing them, or running the queries. Just
>>>>
>>>> Anyone seen anything like this? Some sort of odd networking issue? Any
>>>> ideas?
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
Author
26 Apr 2006 7:28 PM
Jim Underwood
Is it possible that IIS is caching the pages, but the SQL is working fine?
So old pages are being served up?

What does the memory look like on these web servers when this happens?


Show quote
"Marina Levit [MVP]" <someone@nospam.com> wrote in message
news:uo3MlMWaGHA.3736@TK2MSFTNGP04.phx.gbl...
> Sorry Cor, I don't really follow how that is related to the problem I was
> describing...
>
> "Cor Ligthert [MVP]" <notmyfirstn***@planet.nl> wrote in message
> news:%23TrFkIWaGHA.4972@TK2MSFTNGP03.phx.gbl...
> > Marina,
> >
> > The session is a part of IIS not only from ASPNET. It is widely used in
> > ASP, it keeps a user connected.
> >
> > Cor
> >
> > "Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
> > news:eUSblmVaGHA.4784@TK2MSFTNGP02.phx.gbl...
> >> We are not using ASP.NET session.  We also don't use the ASP.NET model
of
> >> server side controls, or server forms, etc. It's basically a home grown
> >> version of AJAX (before AJAX existed).
> >>
> >> So this all happens in server side methods. The code is working just
fine
> >> with regards to having all the information to connect to the database,
> >> etc. No exceptions of any kind.
> >>
> >> It's just that it seems every query the application tries to run,
results
> >> in no rows.
> >>
> >> My suspicion is that an IIS reset helps because it clears out the
> >> connection pool, and that somewhere in there is the problem.  However,
> >> that is just a guess, and it doesn't provide a resolution with regards
to
> >> graceful recovery when this happens.
> >>
> >> "Cor Ligthert [MVP]" <notmyfirstn***@planet.nl> wrote in message
> >> news:%23JvB%23fVaGHA.4972@TK2MSFTNGP03.phx.gbl...
> >>> Marina,
> >>>
> >>> Just a first thought, are you sure that the session time out by those
> >>> clients is not somewhere on infinity (or like that). That a page who
is
> >>> started comes unwanted in a kind of post back situation?
> >>>
> >>> Just a guess, because that you said restarting the IIS wil help.
> >>>
> >>> Cor
> >>>
> >>> "Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
> >>> news:OKyv9SVaGHA.4580@TK2MSFTNGP03.phx.gbl...
> >>>> Hi,
> >>>>
> >>>> It seems that this issue is occurring at several client sites, though
> >>>> never in house.
> >>>>
> >>>> At some point, some (all?) queries run by our software start
returning
> >>>> no rows. But the rows are there in the database - and restarting IIS
> >>>> (this is a web product) seems to resolve the issue.  Even the
following
> >>>> query:
> >>>>
> >>>> SELECT SERVERPROPERTY('productversion')
> >>>>
> >>>> Returns no rows under these conditions.
> >>>>
> >>>> Like I said, restarting IIS, makes things go back to normal, and all
> >>>> the queries being run by the .NET code are returning the expected
> >>>> results. There is no apparent way to reproduce the problem or force
it
> >>>> to happen.
> >>>>
> >>>> There are no exceptions from the ADO.NET code - other then obviously
> >>>> our own code, relying on certain pieces of data that isn't being
> >>>> retrieved for some reason. No apparent problems opening connections
or
> >>>> closing them, or running the queries. Just
> >>>>
> >>>> Anyone seen anything like this? Some sort of odd networking issue?
Any
> >>>> ideas?
> >>>>
> >>>>
> >>>>
> >>>
> >>>
> >>
> >>
> >
> >
>
>
Author
26 Apr 2006 7:57 PM
Marina Levit [MVP]
Nope, not possible. If the pages were being cached, then we wouldn't be
getting errors, since no actual code would be running. It would just server
up the last version.

From what I understand, there are no memory or CPU problems at the time this
occurrs. The only signal that there is an issue, is this behavior.

Show quote
"Jim Underwood" <james.underwoodATfallonclinic.com> wrote in message
news:%23U$%23QeWaGHA.4236@TK2MSFTNGP05.phx.gbl...
> Is it possible that IIS is caching the pages, but the SQL is working fine?
> So old pages are being served up?
>
> What does the memory look like on these web servers when this happens?
>
>
> "Marina Levit [MVP]" <someone@nospam.com> wrote in message
> news:uo3MlMWaGHA.3736@TK2MSFTNGP04.phx.gbl...
>> Sorry Cor, I don't really follow how that is related to the problem I was
>> describing...
>>
>> "Cor Ligthert [MVP]" <notmyfirstn***@planet.nl> wrote in message
>> news:%23TrFkIWaGHA.4972@TK2MSFTNGP03.phx.gbl...
>> > Marina,
>> >
>> > The session is a part of IIS not only from ASPNET. It is widely used in
>> > ASP, it keeps a user connected.
>> >
>> > Cor
>> >
>> > "Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
>> > news:eUSblmVaGHA.4784@TK2MSFTNGP02.phx.gbl...
>> >> We are not using ASP.NET session.  We also don't use the ASP.NET model
> of
>> >> server side controls, or server forms, etc. It's basically a home
>> >> grown
>> >> version of AJAX (before AJAX existed).
>> >>
>> >> So this all happens in server side methods. The code is working just
> fine
>> >> with regards to having all the information to connect to the database,
>> >> etc. No exceptions of any kind.
>> >>
>> >> It's just that it seems every query the application tries to run,
> results
>> >> in no rows.
>> >>
>> >> My suspicion is that an IIS reset helps because it clears out the
>> >> connection pool, and that somewhere in there is the problem.  However,
>> >> that is just a guess, and it doesn't provide a resolution with regards
> to
>> >> graceful recovery when this happens.
>> >>
>> >> "Cor Ligthert [MVP]" <notmyfirstn***@planet.nl> wrote in message
>> >> news:%23JvB%23fVaGHA.4972@TK2MSFTNGP03.phx.gbl...
>> >>> Marina,
>> >>>
>> >>> Just a first thought, are you sure that the session time out by those
>> >>> clients is not somewhere on infinity (or like that). That a page who
> is
>> >>> started comes unwanted in a kind of post back situation?
>> >>>
>> >>> Just a guess, because that you said restarting the IIS wil help.
>> >>>
>> >>> Cor
>> >>>
>> >>> "Marina Levit [MVP]" <someone@nospam.com> schreef in bericht
>> >>> news:OKyv9SVaGHA.4580@TK2MSFTNGP03.phx.gbl...
>> >>>> Hi,
>> >>>>
>> >>>> It seems that this issue is occurring at several client sites,
>> >>>> though
>> >>>> never in house.
>> >>>>
>> >>>> At some point, some (all?) queries run by our software start
> returning
>> >>>> no rows. But the rows are there in the database - and restarting IIS
>> >>>> (this is a web product) seems to resolve the issue.  Even the
> following
>> >>>> query:
>> >>>>
>> >>>> SELECT SERVERPROPERTY('productversion')
>> >>>>
>> >>>> Returns no rows under these conditions.
>> >>>>
>> >>>> Like I said, restarting IIS, makes things go back to normal, and all
>> >>>> the queries being run by the .NET code are returning the expected
>> >>>> results. There is no apparent way to reproduce the problem or force
> it
>> >>>> to happen.
>> >>>>
>> >>>> There are no exceptions from the ADO.NET code - other then obviously
>> >>>> our own code, relying on certain pieces of data that isn't being
>> >>>> retrieved for some reason. No apparent problems opening connections
> or
>> >>>> closing them, or running the queries. Just
>> >>>>
>> >>>> Anyone seen anything like this? Some sort of odd networking issue?
> Any
>> >>>> ideas?
>> >>>>
>> >>>>
>> >>>>
>> >>>
>> >>>
>> >>
>> >>
>> >
>> >
>>
>>
>
>
Author
27 Apr 2006 2:47 AM
Stephen Ahn
Marina,

Is it possible that somehow the "bad" connection ran a  "SET FMTONLY ON"
transact SQL statement ? Can you run :

SET FMTONLY OFF
SELECT SERVERPROPERTY('productversion')

to see if that returns a result set ?

Stephen.


Show quote
"Marina Levit [MVP]" <someone@nospam.com> wrote in message
news:OKyv9SVaGHA.4580@TK2MSFTNGP03.phx.gbl...
> Hi,
>
> It seems that this issue is occurring at several client sites, though
> never in house.
>
> At some point, some (all?) queries run by our software start returning no
> rows. But the rows are there in the database - and restarting IIS (this is
> a web product) seems to resolve the issue.  Even the following query:
>
> SELECT SERVERPROPERTY('productversion')
>
> Returns no rows under these conditions.
>
> Like I said, restarting IIS, makes things go back to normal, and all the
> queries being run by the .NET code are returning the expected results.
> There is no apparent way to reproduce the problem or force it to happen.
>
> There are no exceptions from the ADO.NET code - other then obviously our
> own code, relying on certain pieces of data that isn't being retrieved for
> some reason. No apparent problems opening connections or closing them, or
> running the queries. Just
>
> Anyone seen anything like this? Some sort of odd networking issue? Any
> ideas?
>
>
>
Author
27 Apr 2006 1:48 PM
Marina Levit [MVP]
This query (among others that have the same problem) are part of our
software.  And due to the stacktrace, I can tell that this is the query
where this is happening.

it's not that someone is sitting there trying to run queries and getting
nowhere. It's that suddenly queries that are part of the product stop
returning rows.

Show quote
"Stephen Ahn" <noaddress_at_noaddress.com> wrote in message
news:u0ss8TaaGHA.1020@TK2MSFTNGP02.phx.gbl...
> Marina,
>
> Is it possible that somehow the "bad" connection ran a  "SET FMTONLY ON"
> transact SQL statement ? Can you run :
>
> SET FMTONLY OFF
> SELECT SERVERPROPERTY('productversion')
>
> to see if that returns a result set ?
>
> Stephen.
>
>
> "Marina Levit [MVP]" <someone@nospam.com> wrote in message
> news:OKyv9SVaGHA.4580@TK2MSFTNGP03.phx.gbl...
>> Hi,
>>
>> It seems that this issue is occurring at several client sites, though
>> never in house.
>>
>> At some point, some (all?) queries run by our software start returning no
>> rows. But the rows are there in the database - and restarting IIS (this
>> is a web product) seems to resolve the issue.  Even the following query:
>>
>> SELECT SERVERPROPERTY('productversion')
>>
>> Returns no rows under these conditions.
>>
>> Like I said, restarting IIS, makes things go back to normal, and all the
>> queries being run by the .NET code are returning the expected results.
>> There is no apparent way to reproduce the problem or force it to happen.
>>
>> There are no exceptions from the ADO.NET code - other then obviously our
>> own code, relying on certain pieces of data that isn't being retrieved
>> for some reason. No apparent problems opening connections or closing
>> them, or running the queries. Just
>>
>> Anyone seen anything like this? Some sort of odd networking issue? Any
>> ideas?
>>
>>
>>
>
>

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